Contact Us

For all general enquiries, email communications@manchesterlco.org 
We aim to get back to you as soon as possible.
Please note that sending email to this address is not secure so should not be used for sending information regarding treatment or personal information.

Visit our social media channel:
Twitter

Media, event and communications enquiries should be sent to chris.horner1@nhs.net marked for the attention of the communications team.

As a patient, relative, carer or a member of the public, you may want to send us a compliment, complaint, feedback or ask questions about the services we provide.

For our community health services:

If you have any suggestions, comments or concerns about the services you have received, the Patient Advice and Liaison Service (PALS) team are here to help. Whether you are a patient, a relative, friend or carer, they will listen to your concerns, help make your voice heard and liaise with the relevant staff to sort out any problems quickly.

The PALS team can provide information about NHS services and other sources of help such as Citizen’s Advice Bureau and support you through an anxious time. They also give a voice to patients’ issues, help to identify gaps in services and report to the Trust Board.

Contact the team by email pals@mft.nhs.uk or call 0161 276 8686.

For more information about PALS and this process, visit the MFT Patient Experience page.

For our adult social care services:

You can contact us by completing our complaints form or send your complaint to:

Integrated Customer Engagement Team (ICE)

Trafford Council

Trafford Town Hall

Talbot Road

Stretford

M32 0TH

Telephone: 0161 912 2404

Email: ICE@trafford.gov.uk

For more information about the feedback and complaints procedure, see the Trafford Council website.

Not sure who to contact?

For any other queries or feedback, please contact us via communications@manchesterlco.org and we will assist you.